A Store Clerk is accountable for selling products and providing excellent customer services to consumers on the floor. S/he works independently or under the guidance of a Store Supervisor. The Store Clerk greets and cooperates with patrons, guides and advises them in their product selection. S/He also monitors customers regularly to help the store in loss prevention.
Besides selling and customer service tasks, s/he also maintains the look of store, restocking shelves, dusting, etc.
Basic Job Requirements:
Be Work Proactive, and maintain Positive Attitude and Smile at all time.
Answer the telephone in a pleasant and caring way
Participate in counting store’s physical inventory
React to all concerns of customers quickly with a sense of importance
Maintain cleanliness of store
Uphold predefined customer service standards
Handle cash and operate the cash register including inventory input coding
Ensure stock le
Intellectual and Physical Job Requirements:
The ability to clearly communicate and converse in English with customers, other employees, and managers.
Carry and climb up 6 feet ladders, and lift and move boxes up to 25 pounds.
Stand for long periods of times to assist customers on the sales floor.
Computer skills: Microsoft Windows Operating System and Microsoft Office™ software.
Must have aptitude, attitude, maturity, and personality for retail sales.
Must be able to work during store hours including weekends (Saturdays and Sundays) and holidays when the mall is open.